Service Fees and Payment Options

What do your services cost?

How does payment work?

For in-person visits, payments are due prior to our meeting time and are paid through our online portal. For telehealth you will receive an invoice for our visit after we meet, based on the amount of time we spend together. 
 

How does reimbursement work?

Following your appointment we will submit your insurance claim, and will additionally follow your claim through the process and resubmit if necessary. Reimbursement is not guaranteed and depends on many factors such as your policy, deductible, etc. That being said, many insurance providers have been reimbursing clients for our services. The remittance check will come to you once it has been processed.

 

Please note that at this time we cannot submit claims to Medicaid.
 

What else helps with reimbursement?

It is a great idea to call your insurance provider before your appointment to see what lactation care coverage they provide. Due to availability challenges in some networks, some insurance providers are reimbursing out-of-network lactation consultants as if they were in-network. When you call, here are some details your insurance provider may want to know to preapprove your reimbursement:

Teaching Babies to Nurse Tax id: 82-4095298

Teaching Babies to Nurse NPI: 1679246797

Diagnosis code: Z39.1 (care and exam of a lactating mother)

Procedure codes: 99404 or 99403

Also, we have found that insurance companies are more willing to reimburse if there is an official referral to us for the services you are receiving. It is best if we can document the referral in your chart. To make this easier, we have created a Provider Referral Form, or you can have your provider fax one to us at 833-523-2335. A referral is not necessary to make an appointment, or for us to provide you with care. 

praveen-kumar-mathivanan-V5lwTgW4wOk-unsplash_edited.jpg

For clients with coverage outside of The Lactation Network we ask for payment at the time of service at the prices listed below. We can submit a claim to your insurance provider for your reimbursement following your appointment. See below for more details and tips on reimbursement. If cost is a concern for you, we do have payment plan options and offer a limited number of appointments available at a discounted rate. Please call Annalee at 919-438-2293 if you need alternative payment options for your appointment. ​ Lactation Consultations Initial Consultation          -   1.5 - 2 hours   -   $225    ($250 for twins) Return Consultation        -   1.5 hours        -   $175    ($200 for twins) Prenatal Consultation     -   1 hour             -   $100 Initial Virtual Visit            -    1 hour            -   $140 Return Virtual Visit          -   Variable          -   $30 per 15 minutes ​ Mother's Milk | Baby's Body     -      1 hour     -   $225 ​ Natural Management Mastitis / Clogged Duct    -    1 hour    -    $100

Schedule Your Appointment

Please choose a service category below to see upcoming appointment availability and book online. If you have any questions, please reach out to Annalee at 919-438-2293. We look forward to seeing you soon!

In-Person Address

111 Knox Way, Unit 110
Chapel Hill, NC 27516

(located inside Plum Spring Clinic)

Office Hours

Monday: 2 pm - 6:30 pm

Tuesday & Thursday:

8am - 6pm

Contact Details

Tel: 919-480-8197

Appointments: 919-438-2293

Fax: 833-523-2335